Riky.NET is an IT Utility Provider that Offers Hosting, Networking, and Application Services.

Riky.NET respects the privacy of every individual who visits this Web site, provides personal information to us via interactive features of this Web site, or sends e-mails to Riky.NET via this Web site. This privacy policy outlines the information Riky.NET will collect via this Web site and how Riky.NET will use that information. This statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit this Web site or send us e-mails via this Web site. This privacy statement does not cover our use of information collected through any other means.

Collection and Use of Personally Identifiable Information

Personally Identifiable Information We Collect

The information Riky.NET obtains from you is generally necessary or useful for Riky.NET to provide the services or information you have requested and to design new services for your future use, and is provided directly by you in response to Riky.NET's request for the information. In connection with the services Riky.NET provides, Riky.NET may ask you to provide your name, physical address, ZIP code, phone number, e-mail address, and services received or requested. Your submission of such information online is deemed your consent to Riky.NET's use of the information as contemplated in this privacy policy.

How We Use the Information

Generally, Riky.NET uses the information, and other information Riky.NET may have about you, to provide the services or information you have requested, to personalize your experience on this Web site, to provide customer support, to improve this Web site, to enforce Riky.NET's agreements and policies, to resolve disputes, to improve our marketing and promotional efforts, and to design new services for your future use.

Riky.NET may also use the information to notify you about new services or offers Riky.NET has available, or news about Riky.NET.

Riky.NET may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

When We Share the Information

Riky.NET shares information within our organization to enable us to better understand our customers' product and service needs, and to learn how to best design, develop, and package products and services to meet those needs.

Riky.NET does not sell, rent, or lease its customer lists to unaffiliated third parties for their marketing purposes without your consent.

Riky.NET occasionally hires other companies to provide services on its behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Riky.NET may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Riky.NET or the site; (b) protect and defend the rights or property of Riky.NET; (c) act in urgent circumstances to protect the personal safety of users of our services or members of the public, (d) to respond to legal requests, or (e) in connection with the sale of all or substantially all of our assets to which this Web site relates.

While we use commercially reasonable efforts to ensure that our use and disclosure of your personally identifiable information as described in our privacy statement, we cannot ensure that your communications with us will never be disclosed in ways not otherwise described in this privacy statement.

Other Information We Collect

Some information may automatically be collected as you browse our site. Our Web server automatically collects information such as the domain name of the service providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, the average time spent on our site, pages viewed, information searched for, access times, and other relevant statistics.

We also use cookies on our site. A cookie is a small data file that Web sites commonly write to the site visitor's hard drive when a site is visited. A cookie file contains information that can identify a return visitor each time he or she visits our site. The data is encrypted for added security. Riky.NET' Web site may use cookies as a way to measure activity and traffic patterns on the site in order to continually improve the visitor's experience. A browser can be set to warn the users before accepting cookies. Users can choose to refuse cookies by turning them off in the browser. Users do not need to have cookies turned on to visit our Web site.

Your Choices

We do not collect personally identifiable information about you on this site without your knowledge, and all such information is collected directly from you. You are not required to provide us with this information, but if you choose not to, you may not be able to participate in some of the activities on this site.

We use the information we collect from you to allow you to participate in the site activities for which the information is collected. For example, when you give us your e-mail address in order to receive newsletters, product information, and special promotions, your e-mail address will be added to our marketing database. Riky.NET will only send e-mails to visitor’s that request Riky.NET send them this information. Riky.NET will not send commercial solicitations via e-mail to customers who request it not be sent to them. On each e-mail you receive, you are given the opportunity to unsubscribe. Once you unsubscribe, you will no longer receive such e-mails.

Transfers of Information

Because Riky.NET operates from its headquarters in Los Angeles, California in the United States of America and through subsidiary companies located in many countries around the globe, and because its Web servers which host its Web sites are located at numerous locations inside and outside the United States, it is possible that personal information about visitors may be transferred from one country to another including in countries where data protection and privacy regulations differ and/or offer different levels of protection.. By providing us with your information, you consent to any such transfer of information outside of your country.

Access and Review

If you have questions regarding information that we have collected via this Web site, or wish to change or delete such information from our active databases, please contact us.

Children and Privacy

Riky.NET does not knowingly collect information from or about children under age 13 years of age.

Security

Riky.NET has databases and systems that are maintained in accordance with industry standards to reasonably secure all of Riky.NET commercial information, including information about customers. However, you should be aware that absolute security does not exist on the Internet, and that no security measures are impenetrable.

Changes to Policy

If Riky.NET decides to change its privacy policies and practices, Riky.NET will post those changes to our Privacy Policy on our Web site in advance of the changes taking effect, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify users. Users will have a choice as to whether or not we use their information in this different manner from that point forward. We will continue to be able to use information in accordance with the Privacy Policy under which the information was collected or, if you have given consent, under the modified Privacy Policy.

Contacting Us

If you would like to contact us for any reason regarding our privacy practices, please write or e-mail us at the following address:

Riky.NET
837 East Ocean Blvd.
Long Beach, CA 90802

Effective Date: November 15. 2010

Acceptable Use Policy

A. General

Riky.NET and its affiliates ("Riky.NET") provide a variety of information, Internet, network-, and technology-related services ("Services"). Riky.NET has formulated this Acceptable Use Policy ("AUP") in order to ensure the appropriate use of the Services and the Riky.NET network, systems, and facilities ("Infrastructure") by our customers, our customers’ customers, members or end-users, and any other parties who use or access the Services or the Infrastructure (collectively, "Users"). All Users must comply with this AUP. Riky.NET reserves the right to change this AUP from time to time and will notify Users by posting a revised copy of the AUP on the Riky.NET Web site. By using or accessing the Riky.NET Services or Infrastructure, Users agree to be bound by the terms of this AUP. Any indirect or attempted violation of this policy by or on behalf of a User, and any actual or attempted violation by a third party on behalf of a User, shall be considered a violation of the policy by the User and the User shall be held directly accountable therefore.

B. Acceptable Use

Users shall not use the Riky.NET Services or Infrastructure to transmit, distribute, or store material: (a) in violation of any applicable law, regulation, or judicial order; (b) that violates the terms of this AUP, the terms of any applicable agreement with Riky.NET, or any other Riky.NET policy applicable through the Agreement; (c) that interferes with or adversely affects the Services or Infrastructure or use of the Services or Infrastructure by other Riky.NET customers; or (d) that may expose Riky.NET to criminal or civil liability. Users shall cooperate with Riky.NET in investigating and correcting any apparent breach of this AUP. Users shall be solely responsible for any material that they maintain, transmit, download, view, post, distribute, or otherwise access or make available using the Services or Infrastructure.

In particular, but without limiting the more general prohibitions in this AUP, Users shall not use the Services or Infrastructure, or assist anyone else to:

1. Transmit, distribute or store information or material that, as reasonably determined by Riky.NET, is (a) inappropriate, obscene (including child pornography), defamatory, threatening, abusive, advocating violence, or which violates a law, regulation, or public policy; (b) harmful to or interferes with Riky.NET's provision of Services, the Infrastructure, or any third party's networks, equipment, applications, services, or Web sites (e.g., viruses, worms, Trojan horses, etc.); (c) would infringe, dilute, misappropriate, or otherwise violate any privacy, intellectual property, publicity or other personal rights including, without limitation, copyrights, patents, trademarks, trade secrets, or other proprietary information (including unauthorized use of domain names); (d) fraudulent or contains false, deceptive, or misleading statements, claims, or representations (such as "phishing"); or (e) violates generally accepted standards of Internet usage;
2. Attempt to disrupt, degrade, impair, or violate the integrity or security of the Services or Infrastructure or the computers, services, accounts, or networks of any other party (e.g., "hacking", "denial of service" attacks, etc.), including any activity that typically precedes attempts to breach security such as scanning, probing, or other testing or vulnerability assessment activity, or engaging in or permitting any network or hosting activity that results in the blacklisting or other blockage of IP space;
3. Avoid incurring charges or otherwise being required to pay for Services;
4. Transmit unsolicited bulk e-mail messages ("Spam"); having third parties send out Spam on any user's behalf; receiving replies from unsolicited e-mails (commonly referred to as "drop-box" accounts) or configuring any e-mail server in such a way that it will accept third party e-mails for forwarding (e.g., "open mail relay"). Bulk e-mail may only be sent to recipients who have expressly requested receipt of such e-mail messages via a "verified opt-in" process, which must be adhered to in its entirety for any bulk e-mail to be considered "solicited" by Riky.NET. Users that send bulk e-mail must maintain complete and accurate records of all e-mail subscription requests (verified opt-ins), specifically including the e-mail and associated headers sent by every subscriber, and to immediately provide Riky.NET with such records upon request of Riky.NET. If a site has roaming users who wish to use a common mail server, the mail server must be configured to require user identification and authorization. Users are also prohibited from using the service of another provider to send Spam in order to promote a site hosted on or connected to the Services or Infrastructure, and Users shall not use the Services or Infrastructure in order to (a) send e-mail messages that are excessive and/or intended to harass or annoy others, (b) continue to send e-mail messages to a recipient that has indicated that he/she does not wish to receive them, (c) send e-mail with forged TCP/IP packet header information, or (d) send malicious e-mail, including, without limitation, "mailbombing";
5. Violate any charters, policies, rules or agreements promulgated by any search engines, subscription Web services, chat areas, bulletin boards, Web pages, USENET, or other services accessed via the Services or Infrastructure ("Usenet Rules"), including, without limitation, any cross postings to unrelated news groups, continued posting of off-topic messages, and disrupting newsgroups with materials, postings, or activities that are inappropriate (as determined by Riky.NET in its sole discretion), unless such materials or activities are expressly allowed or encouraged under the Usenet Rules;
6. Violate the applicable acceptable use policies of other ISPs when data, content, or other communications are carried across the networks of such ISPs.

C. Riky.NETs’ Rights and Remedies

Riky.NET has no responsibility for any material or information created, stored, maintained, transmitted, or accessible on or through the Services or Infrastructure and is not obligated to monitor or exercise any editorial control over such material. In the event that Riky.NET becomes aware that any such material may violate this AUP and/or expose Riky.NET to civil or criminal liability, Riky.NET reserves the right to investigate such material, block access to such material, and suspend or terminate any Services without liability. Riky.NET further reserves the right to cooperate with legal authorities and third parties in investigating any alleged violations of this AUP, including disclosing the identity of any User that Riky.NET believes is responsible for such violation. Riky.NET also reserves the right to implement technical mechanisms to prevent AUP violations. Nothing in this AUP shall limit in any way Riky.NET's rights and remedies at law or in equity that may otherwise be available.

D. Maintenance

Riky.NET will use commercially reasonable efforts to perform routine maintenance only on Saturday or Sunday.

Backup

Riky.NET always recommends purchasing backup storage and services with any and all systems/services.

Clients may purchase backup drives and/or backup storage and perform their own backups, or may purchase a managed backup solution from Riky.NET.

Hardware Failure

All operating systems, supported and non-supported, as well as software/configurations installed prior by Riky.NET, will be re-installed at no additional cost to the client, in the case of failed hardware.

If backup storage does not exist, Riky.NET will re-install the operating system and software/configurations previously installed by Riky.NET, on a new hard drive, and attempt to leave the defective drive in place for the customer to retrieve/restore data for up to 72 hours after re-installation.

If a backup storage exists, and the client was performing their own backups, Riky.NET, at it's discretion, may assist with data restoration at a rate of $85/hour.

If a managed backup solution with Riky.NET exists, Riky.NET will attempt restoration of the system data, at no additional charge.

Software Failure and/or Hacked/Compromised Operating Systems:

Same rules as in hardware failure apply.